Common questions

To book a flight online, enter your departure city, destination, travel date, and number of passengers. Choose your preferred flight, enter the passengers’ information, review the booking details, and complete the payment. After successful payment, your booking confirmation and ticket details will be provided.

You usually need each passenger’s full name exactly as shown on their passport or identification document. Depending on the destination, you may also need passport details, date of birth, nationality, and contact information.

Changes and cancellations depend on the airline and the fare rules of your ticket. Some tickets allow changes or refunds with a penalty, while others may be non-refundable. Always check the fare conditions before confirming your reservation.

After successful payment and ticket issuance, you will receive a booking confirmation containing your flight information and reservation details. You can also check your booking through the website’s reservation or order management section, if available.

First, check your booking status and email, including the spam or junk folder. If the ticket has not been issued after a reasonable period, contact the agency’s customer support and provide your booking or transaction details so they can check the reservation.